FAQs

1) Why trust Rethymno Taxi?
All of our partners are experienced professional drivers, in order to ensure your safe transportation to your destination.

2) I have finished my reservation, what is the next step i need to follow?
Once you complete your reservation, we will contact you soon for confirmation.

3) AT WHICH POINT OF THE AIRPORT YOUR GUIDE WILL BE WAITING?
Our driver will wait for you at the arrivals hall, holding a sign with your name.

4) IF THERE IS A FLIGHT DELAY, WHAT WILL HAPPEN?
In case of delay, our partners who control all the flight schedules will be informed so that the driver will reach at the new time of arrival, at no cost to you.

5) YOU CAN PROVIDE AN INFANT OR CHILD SEAT?
Yes (without extra charge), as long as you inform us in the reservation form that you have to fill.

6) WHAT IF WE HAVE MANY BAGGAGES?
Usually in a taxi can fit 4 medium sized suitcases. If you have more than four, you should inform us via the booking form, to pick you up with the right vehicle.

7) IS THERE AVAILABLE WIRELESS INTERNET CONNECTION IN THE CAB?
Yes, all our taxis have free wi-fi.

8) WHEN AND HOW I PAY?
You may pay by cash or card after the route is completed.

9) WHAT HAPPENS IF WE ARE 5 PEOPLE OR MORE?
In that case we will use 2 vehicles in a special price.

We wish you a safe trip in beautiful Crete!